Host

The Little Donkey; Montgomery (AL); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

The Little Donkey is seeking a Front of House (FOH) Team Member / Host to deliver exceptional guest experiences in a fast-paced, team-oriented setting. You will greet guests, seat them, answer questions, and ensure each guest’s needs are met with warmth and efficiency.

The role emphasizes strong people skills, reliability, and the ability to work flexible hours, including weekends and holidays, to support a busy restaurant team.

Qualifications

• Strong communication and customer service skills are essential.
• Reliability, teamwork, and a positive attitude are required.
• Comfort with handling cash and operating a POS system is needed.
• Flexible schedule, including weekends and holidays, is necessary.

Responsibilities

• Provide “Guest First” service, greet and seat guests, answer questions, and follow up to meet guest needs.
• Work closely with teammates to maintain smooth restaurant operations.
• Assist with checking in and seating guests and ensuring a memorable guest experience.
• Adhere to Steps of Service and brand standards, maintaining a hospitable environment.
• Maintain a professional appearance and support opening/closing duties as needed.

Skills

Strong communication

Customer service

Reliability

Teamwork

Cash handling

POS system

Flexible schedule

Tools

POS system

Job description

Benefits:

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

We’re looking for highly motivated individuals who thrive in a fast-paced, structured work environment. You must possess great enthusiasm and dedication towards providing exceptional service and maintaining excellent quality, with a commitment to delivering memorable guest experiences. You should be a team player and continuously strive to learn and improve while upholding brand excellence daily. This role requires individuals who can maximize revenue and profitability, drive sales, and deliver unparalleled service.

About the Role

As a FOH Team Member / Host, you will be responsible for providing“Guest First” service, making the Guest the heart and passionate about what they do. This includes friendly, timely interaction with Guests and other employees; welcoming Guests; seating Guests; answering questions; following up to ensure each Guest’s needs are met in a friendly manner; and encouraging Guests to return. Every Guest is made to feel welcome at all times. You’ll also work closely with your teammates to deliver excellent service and keep operations running smoothly.

This role is ideal for someone with strong people skills who thrives in a fast-paced, team-oriented environment.

What We Offer

Flexible Schedules – enjoy a healthy work-life balance Positive culture – be part of a supportive, community-driven team Growth opportunities – potential to develop your skills and career within our restaurant group

Qualifications

Minimum Requirements

Strong communication and customer service skills

Reliability, teamwork, and a positive attitude

Comfort with handling cash and operating a POS system

Flexible schedule, including weekends and holidays

Preferred:

Previous experience in customer service or hospitality

Familiarity with food service operations

Responsibilities

Previous experience working as a server in a high-volume, fast-paced restaurant or similar environment is preferred.

The ideal candidate must possess outstanding hospitality skills and deliver exceptional service to guests.

Strong organizational skills, great attention to detail, and a strong work ethic are also essential.

The candidate must work efficiently as part of a team and independently, take direction effectively, and communicate professionally.

Additionally, the candidate must have a flexible schedule, including the ability to work weekends, nights, and holidays.

Welcome guests warmly and take their orders accurately

Provide a genuine warm welcome to every guest as they arrive at LUCA, to provide a memorable guest experience.

You will be responsible for checking in and seating guests at the restaurant.

You must follow all Steps of Service and brand standards and create a hospitable, welcoming, and memorable experience for all guests.

Maintain a well-groomed, professional, and polished appearance.

Navigate restaurant areas, including tight spaces, ensuring all spaces are set according to plans.

Take initiative, follow through on requests until completion, and utilize keen attention to detail.

Perform other related duties as assigned by the Leadership team.

Assist with maintaining cleanliness and organization in the FOH area

Collaborate with teammates and management to ensure smooth service

Support opening and closing duties as needed

Note: While essential elements of this job are described above, they may be subject to change at any time