Cashier/FOH Specialist

Tazikis Memphis LLC; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Opportunity for advancement

Job summary

R365hire is seeking a Front of House Specialist for a Memphis restaurant to deliver high-quality dining experiences through attentive, efficient service.

You will greet guests, answer menu questions, and use the POS to process orders while upholding safety and service standards. Join a team that values guest satisfaction, teamwork, training, and opportunities for advancement. We offer health insurance, competitive shift pay, and opportunities to grow within the company.

Qualifications

• Experience delivering efficient and friendly service.
• Ability to answer menu questions and promotions.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction and addresses needs with urgency and professionalism.
• Greet guests warmly on arrival with a positive, approachable demeanor.
• Use problem-solving skills to gracefully handle guest concerns and provide solutions.
• Provide knowledgeable responses to inquiries about the menu and ongoing promotions.
• Utilize promotional strategies to enhance guest experiences and boost sales.
• Adhere to service steps, allergy protocols, and dietary restrictions for guest safety.
• Operate POS systems and handle payment terminals.
• Follow health and safety regulations and maintain sanitation standards; complete required trainings.
• Collaborate with team and follow Employee Handbook policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Guest service

Multi-tasking

Communication

POS operation

Teamwork

Tools

POS systems

Job description

Benefits:

• Free food & snacks


• Health insurance


• Opportunity for advancement

Position Overview:

As a FOH Specialist at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.


• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.


• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.


• Provide knowledgeable responses to inquiries about the restaurant's menu and ongoing promotions.


• Effectively use promotional strategies to enhance guest experiences and boost sales.


• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.


• Demonstrate proficiency in operating POS systems and handling various payment terminals.


• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.


• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.


• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.


• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.


• Availability to work flexible hours, including nights, weekends, and holidays.


• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.


• Strong communication skills, with the capability to follow and understand both written and spoken instructions.


• Able to effectively manage multiple tasks in a high-pressure environment.


• Comfortable working in tight spaces with varying noise levels and temperatures.


• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.