Host

Schulson Collective; Miami (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality group is seeking a Host for their Miami location. As the first point of contact for guests, you will play a crucial role in creating a welcoming atmosphere. Responsibilities include greeting guests, managing seating, and ensuring an exceptional guest experience. Ideal candidates will have strong communication skills and a background in customer service. This part-time position requires availability on nights and weekends.

Qualifications

• 1-2 years experience in a client-facing role.
• Must have excellent written and verbal communication skills.

Responsibilities

• Greet incoming and departing guests.
• Manage the flow of guests and provide accurate wait times.
• Work as a team with other staff to ensure service standards.

Skills

Multi-tasking

Problem Resolution

Customer Relations

Communication

Team Player

Education

Client-facing experience

Tools

OpenTable

Job description

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Summary/Objective

As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for greeting incoming and departing guests.
• Answers incoming calls to the restaurant and provides appropriate service.
• Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
• Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
• Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.
• Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
• Candidates must be available to work nights and weekends.
• Performs other duties as assigned.

Required Education And Experience

• Prior knowledge/use of OpenTable preferred.
• Minimum one (1) to two (2) years prior experience in client-facing role.
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.
• Exceptional hospitality/guest relations.

For more information on the Schulson Collective please visit www.michaelschulson.com.

More detail about Double Knot - Miami part of Schulson Collective, please visit https://culinaryagents.com/entities/663512-Double-Knot---Miami

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Customer Service

Industries

• Bars, Taverns, and Nightclubs