Host

Burger Burger; Maple Grove (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Burger Burger in Maple Grove, MN is seeking an energetic host to welcome guests, manage reservations, and seat parties efficiently. You will keep Open Table updated, ensure the host stand and restrooms are tidy, and coordinate with servers and managers for smooth service.

The hourly position offers a flexible schedule, opportunities for employee discounts, and a fast-paced hospitality environment that values clear communication and teamwork.

Qualifications

• Excellent verbal communication with management, servers, and guests.
• Basic reading ability and comprehension.
• Basic computer skills for reservations and check-ins.
• Ability to monitor tables for cleanliness and occupancy.
• Strong teamwork and independent work capability.
• Ability to organize and multi-task in a busy environment.

Responsibilities

• Check in all employees and highlight on Open Table.
• Answer the phone, take reservations, and take takeout orders.
• Ensure menus are clean and organized.
• Greet, check in and seat guests.
• Print special chits from Open Table and hand off to server.
• Review open table reservations and map out shift plan.
• Use Open Table to capture guest information.
• Collaborate with manager on the floor to manage wait times.
• Keep restrooms and host stand clean, stocked and organized.
• Interact with guests to ensure a positive dining experience.

Skills

Communication

Reading

Computer skills

Teamwork

Multi-tasking

Job description

Benefits:

• Employee discounts
• Flexible schedule

Duties and Responsibilities:

• Responsible for checking in all employees and highlighting on the Open Table system.
• Answer the phone, take reservations, and take takeout orders.
• Ensures menus are clean and organized.
• Greet, check in and seat guests.
• Print any special chits off open table with special instructions hand off to server upon their checking in.
• Review all of the open table reservations and map out the plan for the shift.
• Utilize open table to make sure to capture important information about guests.
• Work with manager on the floor to ensure the proper wait time.
• Ensure restrooms and the host stand are clean, stocked and organized.
• Interacts with guests to ensure positive dining experience.

Knowledge and Skills:

• Excellent communication skills (verbally interacts with management, servers, team members and guests.)
• Basic reading skills.
• Basic computer skills.
• Must visually scan restaurant for clean, unoccupied tables.
• Ability to work well with others and independently.
• Ability to organize and multi-task

Position Type/Expected Hours of Work:

This is an hourly paid position. Days and hours of work vary according to business hours and job requirements. Business operates seven (7) days a week including holidays; and hours start as early as 9 AM and can go as late as 10P M depending on the work required.

Work Culture:

Our hosts carry out our Vision of Being the Leading Purveyor of the Spirit of Hospitality by making sure Every Guest is Leaving Happy! This role will require fast paced service done with a smile and a high level of communication with guests, co workers, Managers and Chefs.