Host

Big Whiskey's American Restaurant & Bar; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Big Whiskey's American Restaurant & Bar in Springfield, Missouri is seeking a friendly hostess to warmly greet guests and manage seating to ensure a smooth flow of service. You will open doors, record names and party sizes, and provide guests with estimated wait times as tables become available.

No previous restaurant experience is required; candidates should have excellent grooming and clear communication in a guest-focused environment.

Qualifications

• No restaurant experience required.
• Ability to stand for long periods.
• Clear communication with guests in their language.

Responsibilities

• Greet guests upon arrival warmly and graciously.
• Open the front door for guests when possible.
• Record guest names and party size when immediate seating is limited.
• Call out names and party numbers when tables are ready.
• Provide guests with estimated waiting times.
• Accommodate seating requests when possible.
• Seat guests balancing customer flow across stations.
• Help bus tables and keep floors clean.
• Keep hostess stand and closet clean and stocked.
• Clean windows in the foyer.
• Stock bathrooms and perform hourly checks.
• Present menus and introduce servers when seating.
• Relay messages to servers as needed.
• Thank guests and invite them to return.
• Answer the phone with a smile and correct greeting.

Job description

Benefits

• Employee discounts
• Flexible schedule

Summary of Position

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties and Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Qualifications

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits