Host

Zota Beach Resort; Longboat Key (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Zota Beach Resort in Longboat Key, Florida is seeking a Host/Hostess to create a welcoming first impression across our dining venues, lounges and events. You will greet guests, take reservations, seat guests promptly, manage the waiting list during peak times, coordinate with wait staff, and convey information about resort amenities with a friendly, professional demeanor.

This role offers comprehensive benefits including Health, Dental and Vision Insurance, Life Insurance, a 401(k), free

Qualifications

• Courteous phone skills and ability to take accurate messages.
• Experience in guest-facing roles is a plus.
• Basic hospitality/customer service knowledge is beneficial.

Responsibilities

• Greeting guests in a friendly and inviting manner
• Take reservations with the restaurant reservation system
• Engaging in friendly conversation as you seat guests in a timely fashion
• Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
• Manage inventory of tables available
• Always sincerely thanking guests as they leave and inviting them to return
• Other reasonable duties as assigned
• Communicate with wait staff and supervisors regarding availability of tables
• Communicate with supervisor any complaints or compliments
• Adhere to the rules and regulations of the company as defined in the employee handbook
• Always wear appropriate uniform provided by company policy

Skills

Courteous phone skills

Message taking

Guest service mindset

Education

High School Diploma/GED optional

Job description

We are looking to add a Host/Hostess to our team. The Host is responsible for creating a welcoming and memorable first impression for guests visiting the resort's dining venues, lounges, and special events. This role greets guests, manages reservations and seating arrangements, and ensures a smooth flow of service while maintaining exceptional hospitality standards. The Host serves as a key point of contact for guests, providing information about resort amenities, dining options, and activities. Success in this position requires excellent communication skills, a friendly and professional demeanor, strong organizational abilities, and a commitment to delivering outstanding guest experiences in a fast-paced beachfront resort environment.

This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities

• Greeting guests in a friendly and inviting manner
• Take reservations with the restaurant reservation system
• Engaging in friendly conversation as you seat guests in a timely fashion
• Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
• Manage inventory of tables available
• Always sincerely thanking guests as they leave and inviting them to return
• Other reasonable duties as assigned
• Communicate with wait staff and supervisors regarding availability of tables
• Communicate with supervisor any complaints or compliments
• Adhere to the rules and regulations of the company as defined in the employee handbook
• Always wear appropriate uniform provided by company policy

Qualifications

• High School Diploma/GED a plus but not required
• Previous experience a plus
• Must have courteous phone skills and the ability to take accurate messages

The company also conducts post-offer employment verification's, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.