Host

Samoset Resort; Rockport (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

A premier hospitality establishment in Rockport, Maine is seeking a Host/Hostess to enhance guest experiences. Responsibilities include greeting guests warmly, managing reservations, and maintaining the restaurant's waiting list. Candidates should possess strong communication skills, customer service experience, and a high school diploma or GED is preferred. A positive attitude and ability to work in a fast-moving environment are essential. This role offers both full-time and part-time opportunities along with a range of attractive benefits.

Qualifications

• Experience in a hospitality or service-focused role is preferred.
• Ability to manage guest interactions effectively.
• Understanding of the importance of customer service.

Responsibilities

• Greet guests in a friendly manner.
• Manage restaurant waiting list during busy hours.
• Take reservations accurately and efficiently.
• Communicate effectively with wait staff and supervisors.
• Thank guests sincerely as they leave.
• Always sincerely thanking guests as they leave and inviting them to return.
• Other reasonable duties as assigned.
• Communicate with wait staff and supervisors regarding availability of tables.
• Communicate with supervisor any complaints or compliments.
• Adhere to the rules and regulations of the company as defined in the employee handbook.
• Always wear appropriate uniform provided by company policy.
• Full and Part-time available.

Skills

Courteous phone skills

Friendly communication

Time management

Phone etiquette

Education

High School Diploma/GED

Tools

Restaurant reservation system

Job description

We are looking to add a Host/Hostess to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities

• Greeting guests in a friendly and inviting manner
• Take reservations with the restaurant reservation system
• Engaging in friendly conversation as you seat guests in a timely fashion
• Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
• Manage inventory of tables available
• Always sincerely thanking guests as they leave and inviting them to return
• Other reasonable duties as assigned
• Communicate with wait staff and supervisors regarding availability of tables
• Communicate with supervisor any complaints or compliments
• Adhere to the rules and regulations of the company as defined in the employee handbook
• Always wear appropriate uniform provided by company policy
• Full and Part-time available

Qualifications

• High School Diploma/GED a plus but not required
• Previous experience a plus
• Must have courteous phone skills and the ability to take accurate messages

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.