Host

San Jose Country Club; Jacksonville (FL); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package (401k, health,

Descrizione del lavoro

San Jose Country Club in Jacksonville is seeking a friendly Hostess to greet members and guests, manage reservations, and assist with seating and guest inquiries. The role requires standing for long periods and maintaining a positive, professional demeanor in a busy restaurant environment.

You will welcome guests, answer calls, and coordinate seating with servers while ensuring a smooth flow during peak times. Prior restaurant exposure is a plus.

Competenze

• Experience providing friendly, efficient guest service in a fast-paced environment.
• Comfortable standing for extended periods and moving quickly between stations.
• Willing to work nights, weekends, and holidays as needed.

Mansioni

• Greet guests as they arrive and manage waiting lists.
• Seat guests at tables or in waiting areas and communicate seating times.
• Answer phones, take reservations, and relay guest requests clearly.
• Provide menus and assist guests with basic questions about the menu.

Conoscenze

Customer service

Standing for long periods

Multitasking

Flexible schedule

Positive attitude

Ability to work under pressure

Excellent communication

Formazione

High school diploma or equivalent

Strumenti

POS system

Descrizione del lavoro

Core Values

Honesty

Core Values

• Honesty
• Hospitality
• Fun
• Enthusiasm
• Quality

Our Vision

To create an experience for our membership and their guest that shares a respect for the highest quality lifestyle standards and to promote an atmosphere of relaxation with all the conveniences, exclusivity, and amenities without compromises.

Our Mission

We are a private gathering place for our families and guests who cherish and share high quality lifestyle standards. We are a Country Club inspired by our rich tradition and are committed to delivering impeccable personalized service to our membership.

We are a busy restaurant and have an open role for hostess. You will greet members as they enter and show them to their table or waiting area. You will also engage with guests via phone to make reservations. To do well in this role you should be comfortable standing for long periods and managing a busy shift.

Hostess Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Accommodating and communicating any special request from members on reservations (anniversary, birthdays, ect.).
• Responding to complaints and notifying a manager.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Hostess Requirements

• High school diploma or equivalent preferred.
• Must be able to work flexible schedule including nights, holidays, weekends (Sundays)
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.
• Must be able to work weekends (including Sunday), and holidays

Benefits

Full-time with full benefits package (401k, health, dental, vision, PTO, and holiday pay).