Host

MERANI HOLDINGS LLC; City of Niagara Falls (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off

401K after one year of service

401K Matching after one year ofservice

Health Insurance

Vision Insurance

Dental Insurance

Health Savings Account

Life Insurance

Disability Insurance

Employee Discounts

Job summary

Anchor Bar Niagara Falls is seeking a part-time Host/Hostess to greet guests, manage seating, and assist with reservations at the Niagara Falls location. You will guide guests to tables or the waiting area with a welcoming demeanor and provide information about the restaurant and local area.

You will use OpenTable for reservations and seating, answer questions, and help with daily tasks. Must be energetic, reliable, and able to work nights, weekends, and holidays; prior customer service is

Qualifications

• 1 year of customer service experience.
• Be energetic and guest-focused.
• Availability nights, weekends, and holidays.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet guests as they enter the restaurant and guide them to seating or waiting area.
• Use OpenTable to manage rotation, seating, reservations and wait lists.
• Answer phones with menu knowledge and local area information.
• Handle transactions and cash, and take to-go and DoorDash orders.
• Provide menus and answer initial questions, ensuring guest satisfaction.
• Seat guests and engage with them to ensure a positive dining experience.
• Respond to complaints and help resolve issues promptly.

Skills

Customer service

Energetic

Availability nights weekends holidays

Tools

OpenTable

Job description

Job Details: Level: Entry, Job Location: Anchor Bar Niagara Falls - Niagara Falls, NY 14303, Position Type: Part Time, Education Level: None, Salary Range: $16.00 - $17.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service

EMPLOYEE BENEFITS:

• Paid Time Off
• 401K after one year of service
• 401K Matching after one year of service
• Health Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account
• Life Insurance
• Disability Insurance
• Employee Discounts

JOB OVERVIEW:

As a hostess you are the face of the restaurant. You will greet guests as they enter and show them to their table or waiting area with a welcoming demeanor. You will also engage with guests and be knowledgeable about amenities in the hotel and surrounding area. Communication and organization are the key to a successful career.

QUALIFICATIONS:

• 1-year customer service experience.
• Be energetic.
• Work well under pressure.
• Availability nights, weekends, and holidays.

REQUIRED SKILLS:

• Ability to lift 25 lbs.
• Ability to stand for long periods of time.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information tone one-on-one situations to customers, clients, and other associates of the company.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to maintain organization
• Ability to self-motivate.

ESSENTIAL JOB FUNCTIONS:

• Comply with attendance rules and able to work on a regular basis.
• Greeting guests as they enter and exit building
• Use OpenTable to control rotation, seating, reservations and wait list.
• Answer phones with standard greeting and knowledge of menu items and surrounding areas.
• Control all transactions and cash handling protocols.
• Take all to go and Door Dash orders.
• Provide guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Engaging with guests to ensure they are happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• A knowledge of the menu.
• Helping with other positions in the restaurant as needed.
• Providing great customer service.
• Maintain cleanliness of workspace.

NOTE:

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.