Guest Experience Host - Part-Time, Niagara Falls

MERANI HOLDINGS LLC; City of Niagara Falls (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off

401K after one year of service

401K Matching after one year ofservice

Health Insurance

Vision Insurance

Dental Insurance

Health Savings Account

Life Insurance

Disability Insurance

Employee Discounts

Job summary

Anchor Bar Niagara Falls is seeking a part-time Host/Hostess to greet guests, manage seating, and assist with reservations at the Niagara Falls location. You will guide guests to tables or the waiting area with a welcoming demeanor and provide information about the restaurant and local area.

You will use OpenTable for reservations and seating, answer questions, and help with daily tasks. Must be energetic, reliable, and able to work nights, weekends, and holidays; prior customer service is

Qualifications

• 1 year of customer service experience.
• Be energetic and guest-focused.
• Availability nights, weekends, and holidays.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet guests as they enter the restaurant and guide them to seating or waiting area.
• Use OpenTable to manage rotation, seating, reservations and wait lists.
• Answer phones with menu knowledge and local area information.
• Handle transactions and cash, and take to-go and DoorDash orders.
• Provide menus and answer initial questions, ensuring guest satisfaction.
• Seat guests and engage with them to ensure a positive dining experience.
• Respond to complaints and help resolve issues promptly.

Skills

Customer service

Energetic

Availability nights weekends holidays

Tools

OpenTable

Job description

Anchor Bar Niagara Falls is seeking a part-time Host/Hostess to greet guests, manage seating, and assist with reservations at the Niagara Falls location. You will guide guests to tables or the waiting area with a welcoming demeanor and provide information about the restaurant and local area.

You will use OpenTable for reservations and seating, answer questions, and help with daily tasks. Must be energetic, reliable, and able to work nights, weekends, and holidays; prior customer service is