Host

Noble Food and Pursuits; Charlotte (NC); Ibrido; USD 16.531 - 22.041; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Benefits

Employee discounts

Hands-on training

Descrizione del lavoro

Noble Smoke on Freedom Drive in Charlotte is hiring an experienced Host to manage dining flow, greet and seat guests, and handle reservations and waitlists. This role contributes to a warm first impression and organized service across shifts.

Availability to work Monday through Friday from 11:00 AM to 4:00 PM is required. Learn more at noblefoodandpursuits.com.

Competenze

• Experience in a guest-facing role within a high-volume restaurant.
• Proficiency with the OpenTable reservation system.
• Ability to greet guests warmly and manage seating and waitlists.

Mansioni

• Welcome and greet guests warmly, setting the tone for their dining experience.
• Manage reservations and waitlists with accurate wait times during peak periods.
• Coordinate guest seating with the service and management teams to ensure smooth flow.
• Communicate special requests, accessibility needs, or large party details to the team.
• Maintain a polished host stand, entrance, and waiting areas.
• Answer phones professionally, assisting with inquiries, reservations, and takeout orders.
• Support opening and closing procedures for the host stand and entrance area.
• Assist management in training and guiding the host team.

Conoscenze

Guest-facing

Multitasking

Professional communication

Calm under pressure

Strumenti

OpenTable

Descrizione del lavoro

At Noble Smoke, we celebrate the traditions of great Southern barbecue with a chef driven approach, warm hospitality, and a strong sense of place. Located on Freedom Drive in Charlotte, Noble Smoke brings together smoked meats, classic sides, genuine service, and a lively atmosphere that feels both polished and approachable. We are committed to creating memorable guest experiences through quality food, teamwork, and hospitality that feels welcoming from the moment guests arrive.

We are hiring an experienced Host to join the team at Noble Smoke. In this role, you will help manage the flow of the dining room, greet and seat guests, manage reservations and waitlists, and ensure every guest receives a strong first impression. This position plays an important part in setting the tone for service and supporting a smooth, organized guest experience throughout each shift.

Availability to work Monday through Friday from 11:00 AM to 4:00 PM is required for this position.

To learn more about us as a restaurant group, our concepts, and our culture, we encourage you to visit www.noblefoodandpursuits.com.

What You’ll Do

• Welcome and greet guests warmly, setting the tone for their dining experience
• Manage reservations and waitlists through the reservation system, giving accurate wait times during peak periods
• Coordinate guest seating with the service and management teams to maintain smooth flow of service
• Communicate special requests, accessibility needs, or large party details to the team
• Maintain a polished and organized host stand, entrance, and waiting areas
• Answer phones professionally, assisting with inquiries, reservations, and takeout orders
• Support opening and closing procedures for the host stand and entrance area
• Assist management in training, guiding, and setting expectations for the host team

What You’ll Bring

• 1 or more years of experience in a guest-facing role within a high-volume restaurant
• Proficiency with the OpenTable reservation system
• Strong multitasking skills with the ability to manage reservations, greet guests, and coordinate table flow simultaneously
• A warm, welcoming presence with the ability to remain calm and professional under pressure
• Flexibility to work evenings, weekends, and holidays

Why Join Us

• Competitive pay, benefits, and employee discounts
• Work in a full-service restaurant that combines craftsmanship, care, and hospitality
• Hands-on training and support from an experienced management team
• Opportunities to grow within Noble Food & Pursuits as we expand