Host

IHOP; Blue Springs (MO); Vor Ort; USD 17.000 - 21.000; Teilzeit

Zusammenfassung

IHOP is seeking a part-time host for weekends and holidays. You will greet guests, seat them promptly, and ensure a courteous, efficient experience.

Responsibilities include taking guest remittance as required, clearing dishes, and resetting tables to maintain a welcoming dining area. Follow IHOP service guidelines and SOPs to deliver high-quality guest experience, handle guest interactions professionally, and assist with maintaining clean dining and service areas during weekend and holiday

Aufgaben

• Greet guests and seat them promptly and courteously.
• Assist guests by taking and processing remittance as needed.
• Clear and reset tables, buses, and maintain dining room cleanliness.
• Provide efficient service including taking orders and delivering menus.
• Maintain IHOP service guidelines and follow SOP procedures.

Jobbeschreibung

IHOP is currently seeking a part-time host for weekends and holidays.

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES Of a Host

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.