Host

IHOP Restaurants; Mission (KS); On-site; USD 20,000 - 30,000; Part time

Job summary

IHOP Restaurants in Mission, KS is seeking a part-time host/server assistant for weekends and holidays. The role focuses on greeting guests, seating, and supporting servers to ensure a smooth dining experience.

Ideal for a teenager or entry-level applicant, with opportunities to learn IHOP service guidelines and develop customer service skills in a fast-paced environment.

Qualifications

• Customer service oriented, friendly, and professional.
• Ability to work in a fast-paced restaurant environment.
• Willingness to learn IHOP terminology and service standards.

Responsibilities

• Develop and maintain professional working relationships with IHOP employees and guests.
• Execute the Service Guidelines to ensure a high-quality guest experience.
• Handle guest complaints professionally and invite them to return.
• Memorize IHOP terminology, abbreviations, methodologies, and menu knowledge.
• Stock and rotate supplies in service areas and dining room per shift.
• Comply with health, sanitation, and safety guidelines.
• Clear and reset tables and clean areas after guests leave.
• Follow IHOP uniform and appearance standards.
• Assist servers with their duties and act as an ambassador to IHOP as guests enter.
• Perform additional tasks as assigned by management.

Skills

Guest service

Teamwork

Communication

POS procedures

Tools

POS system

Job description

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

The host's duties are to assist the servers with their duties and be an ambassador to IHOP as guests enter the restaurant. This position is for Weekends and holidays only. Great job for a teenager.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Server

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.