Host

IHOP Restaurants; Blue Springs (MO); On-site; USD 15,000 - 19,000; Part time

Job summary

IHOP Restaurants is seeking a part-time host for weekends and holidays to join our dining team. You will greet guests, seat them promptly, and ensure a friendly and efficient first impression.

You will also assist with taking orders, clearing tables, resetting dining areas, and upholding IHOP's service guidelines to deliver a high-quality guest experience in a fast-paced environment.

Qualifications

• Experience in hospitality or food service preferred.
• Ability to greet guests professionally and assist with seating.

Responsibilities

• Greet guests and seat them promptly to ensure a smooth dining flow.
• Assist guests with menus and answer basic questions.
• Take guest remittance as required and process payments when applicable.
• Clear, clean, and reset tables and dining areas after each party.
• Uphold IHOP SOP and maintain health, sanitation, and safety guidelines.

Skills

Guest service

Teamwork

Communication

Job description

IHOP is currently seeking a part-time host for weekends and holidays.

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Host

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.