Host

IHOP Restaurants; Wichita (KS); On-site; USD 16,531 - 20,664; Part time

Job summary

IHOP in Wichita, Kansas is seeking a part-time host for weekends and holidays. The ideal candidate should provide efficient and courteous service, maintain professional relationships with guests, and adhere to health and sanitation guidelines. Responsibilities include greeting and seating guests, handling complaints, and ensuring a clean dining environment. Join a dynamic team dedicated to a high-quality guest experience.

Qualifications

• Must provide efficient and courteous service to all guests.
• Handle guest complaints professionally and invite them back.
• Comply with health, sanitation, and safety guidelines.

Responsibilities

• Greet and seat guests as they arrive.
• Maintain professional working relationships with guests.
• Clear and reset tables as needed.

Skills

Courteous service

Guest relationship management

Problem-solving

Job description

IHOP is currently seeking a part-time host for weekends and holidays.

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Host

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.