Host

IHOP Restaurants; Lansing (KS); On-site; USD 14,000 - 19,000; Part time

Job summary

IHOP Restaurants is seeking a part-time host for weekends and holidays. You will greet guests, seat them, and assist with orders and payments while providing prompt, courteous service.

Maintain IHOP service quality by following guidelines, keeping dining areas clean, and supporting team members during busy periods. Uniform and safety standards apply.

Responsibilities

• Provide prompt, efficient, courteous service to all guests.
• Greet, seat, take orders, and assist with payments as required.
• Maintain professional relationships with guests and coworkers.
• Adhere to IHOP Service Guidelines and SOPs.
• Clear and reset tables; assist with cleaning and restocking.
• Follow health, sanitation and safety guidelines.
• Wear IHOP uniform and appearance standards.
• Support other tasks assigned by management.

Skills

Customer service

Communication

Guest greeting

Hospitality

Job description

IHOP is currently seeking a part-time host for weekends and holidays.

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Host

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.