HOST

IHOP; Albuquerque (NM); On-site; USD 16,531 - 19,837; Full time

Job summary

A leading restaurant chain in Albuquerque is seeking a Host to provide excellent service to guests by greeting, seating, and taking orders. This entry-level full-time position offers a wage range of $12.00 to $14.40 per hour. Responsibilities include handling guest complaints professionally and maintaining cleanliness in the dining area.

Qualifications

• Must develop and maintain professional functional working relationships with guests.
• Ability to handle guest complaints courteously and professionally.
• Must comply with local health, sanitation, and safety guidelines.

Responsibilities

• Provide excellent service to all guests including greeting, seating, and serving orders.
• Clear and reset tables and clean the dining area.
• Perform assigned duties by management as required.

Job description

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES Of a Host

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Restaurants

Albuquerque, NM $12.00-$14.40