Hospitality Training Specialist: Onboarding & Service

DineAmic Hospitality; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

BCBS Medical

BCBS Dental

EyeMed Vision

Short-term Disability Insurance

Life and AD&D Insurance

Employee Assistance Program

Paid Time Off

Paid Sick Leave

Commuter Benefits

401K + Match

Monthly Food & Beverage Allowance and

Job summary

DineAmic Hospitality is seeking a Training Specialist responsible for organizing training programs and onboarding processes for hourly employees. The ideal candidate is personable, organized, and experienced in hospitality training, primarily working in-venue.

This position requires strong communication skills to lead training sessions and monitor employee performance. Benefits include medical, dental, vision, and a 401K plan with matching contributions.

Qualifications

• Previous experience in restaurant service required.
• Experience training adult learners in various settings preferred.
• Background as a teacher, trainer, coach, or facilitator strongly preferred.

Responsibilities

• Lead onboarding and orientation for front-of-house employees.
• Facilitate classroom-style training sessions and workshops.
• Monitor employee training progress and provide real-time feedback.
• Partner with venue leadership to ensure training excellence.
• Track and analyze training completion and performance metrics.

Skills

Communication Skills

Training Adult Learners

Service Standards

Adaptability

Emotional Intelligence

Technical Proficiency

Education

Bachelor's degree in Education, Hospitality Management, or related field

Tools

Learning Management System (LMS)

Job description

DineAmic Hospitality is seeking a Training Specialist responsible for organizing training programs and onboarding processes for hourly employees. The ideal candidate is personable, organized, and experienced in hospitality training, primarily working in-venue.

This position requires strong communication skills to lead training sessions and monitor employee performance. Benefits include medical, dental, vision, and a 401K plan with matching contributions.