Hospitality Team Member: Pastry & Retail, Flexible Hours

Convive Brands; Manhattan Beach (CA); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health coverage enrollment

Paid time off

401k with 4% match after 90 days

Pre-tax commuter benefits

Employee discounts at all brands

Zusammenfassung

Convive Brands, overseeing Le Pain Quotidien operations, is seeking friendly team members in Manhattan Beach. You’ll deliver attentive guest service across dining and retail areas, handle drinks, to-go orders, and POS transactions with care.

This role emphasizes hospitality, cross-training, and teamwork in a warm, community-driven environment with opportunities to grow within the Convive Brands portfolio, including California Pizza Kitchen and Little Beet.

Qualifikationen

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Aufgaben

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Kenntnisse

Customer service

Flexibility

Communication

Tools

Toast POS

Jobbeschreibung

Convive Brands, overseeing Le Pain Quotidien operations, is seeking friendly team members in Manhattan Beach. You’ll deliver attentive guest service across dining and retail areas, handle drinks, to-go orders, and POS transactions with care.

This role emphasizes hospitality, cross-training, and teamwork in a warm, community-driven environment with opportunities to grow within the Convive Brands portfolio, including California Pizza Kitchen and Little Beet.