Hospitality Team Member — Pastry & Retail

convive; Manhattan Beach (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Company-contributed health coverage

Accrued Paid Time Off

401k with 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Convive Brands' Le Pain Quotidien in Manhattan Beach, CA invites friendly hospitality-minded team members to join our warm, guest-focused environment. Provide attentive service, handle orders, maintain pastry and beverage displays, and contribute to a welcoming dining experience.

We offer training, flexible scheduling, and benefits including health coverage, PTO, 401k with match, commuter benefits, and employee discounts across our brands.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with Toast POS is a plus.
• Flexibility in schedule is highly preferred but not required.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Anticipate guest needs and note preferences.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions per cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle guest situations with empathy and elevate to a manager as needed.
• Complete opening, mid, and closing procedures; daily checklist and side work.
• Keep areas clean and organized by following checklists.
• Answer the phone with proper etiquette; take orders over the phone.

Skills

Customer service

POS systems

Flexibility

Cross-training

Bilingual or multilingual

Tools

Toast POS

Job description

Convive Brands' Le Pain Quotidien in Manhattan Beach, CA invites friendly hospitality-minded team members to join our warm, guest-focused environment. Provide attentive service, handle orders, maintain pastry and beverage displays, and contribute to a welcoming dining experience.

We offer training, flexible scheduling, and benefits including health coverage, PTO, 401k with match, commuter benefits, and employee discounts across our brands.