Hospitality Retailer & Café Associate — NYC (Part‑Time)

Convive Brands; New York (NY); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Health coverage

Paid time off

401k with match

Pre-tax commuter benefits

Employee discounts

Job summary

Convive Brands' Le Pain Quotidien in NYC is seeking part-time team members who bring warmth, hospitality, and a smile to every guest.

You will provide friendly service, prepare drinks, handle pastries, bag to-go orders, and process sales with Toast; a flexible schedule and strong teamwork are valued. Benefits include health coverage, accrued PTO, a 401(k) with up to 4% match after 90 days, pre-tax commuter benefits, and employee discounts across brands.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule is highly preferred.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare drinks for retail and dining room, including batches for the retail counter.
• Bag, box, and arrange to-go food and pastry.
• Perform sales transactions following cash handling policy.
• Maintain pastry display and knowledge of items.
• Handle guest situations with empathy and escalate when needed.
• Complete opening, mid, and closing procedures; daily checklists.
• Keep areas clean and organized by following cleaning checklists.
• Answer the phone and take orders over the phone.

Skills

POS experience

Flexible schedule

Customer service

Tools

Toast POS

Job description

Convive Brands' Le Pain Quotidien in NYC is seeking part-time team members who bring warmth, hospitality, and a smile to every guest.

You will provide friendly service, prepare drinks, handle pastries, bag to-go orders, and process sales with Toast; a flexible schedule and strong teamwork are valued. Benefits include health coverage, accrued PTO, a 401(k) with up to 4% match after 90 days, pre-tax commuter benefits, and employee discounts across brands.