Hospitality Team Lead: Elevate Guest Experience

Hilton; Sioux Falls (SD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Travel perks

Employee ESPP

Paid parental leave

Caregiving support

Crisis concierge

EAP

Job summary

Hilton in Sioux Falls is seeking a Restaurant Supervisor to lead daily restaurant operations, ensuring guest service standards and quality across dining outlets. You will coach and supervise shifts, help with scheduling, drive guest satisfaction, and support revenue growth while maintaining health and safety standards.

Join Hilton to deliver exceptional hospitality. This role offers a fast-paced environment with opportunities to develop leadership skills and contribute to a world-renowned

Qualifications

• Demonstrated guest service excellence and hospitality mindset.
• Ability to lead and motivate a diverse team.
• Strong scheduling and on-the-floor supervision skills.
• Comfort with upselling and driving food & beverage revenue.
• Commitment to health, safety, sanitation and regulatory compliance.

Responsibilities

• Oversee daily restaurant operations and uphold service standards.
• Monitor quality and guest satisfaction; address issues.
• Supervise shifts, help with scheduling, mentor staff.
• Support marketing initiatives and upsell to increase revenue.
• Ensure health, safety, sanitation, and alcohol compliance.

Skills

Guest service

Leadership

Team management

Sales & upsell

Job description

Hilton in Sioux Falls is seeking a Restaurant Supervisor to lead daily restaurant operations, ensuring guest service standards and quality across dining outlets. You will coach and supervise shifts, help with scheduling, drive guest satisfaction, and support revenue growth while maintaining health and safety standards.

Join Hilton to deliver exceptional hospitality. This role offers a fast-paced environment with opportunities to develop leadership skills and contribute to a world-renowned