Hospitality Specialist - 1

California Chicken Cafe; Pasadena (CA); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Free meal during shift

50% takeout discount

Medical, Dental and Vision Insurance

401k with company match

Flexible schedule

Referral program

Leadership opportunities

Job summary

California Chicken Café in Pasadena, CA is hiring a hospitality team member. You will take guest orders, handle payments with the POS, greet guests at Drive-Up, and help deliver food to vehicles.

Candidates should be at least 18, pass the California Food Handler course, and have basic English proficiency. Prior restaurant experience is preferred, and we offer flexible hours and growth opportunities.

Qualifications

• Must be 18 years of age or older.
• Pass California Food Handler course within first month of hire.
• 1+ years ofRestaurant experience preferred.
• Speak, read, and write English fluently.
• Friendly, upbeat and cooperative attitude.
• Authorized to work in the United States.

Responsibilities

• Provide exceptional hospitality and service to turn customers into raving fans.
• Take guest orders and handle payments using the POS system.
• Direct, greet and assist guests in Drive-Up service and deliver food to vehicles.
• Maintain a clean, sanitised and properly stocked restaurant.
• Adhere to company policies and procedures.

Skills

English fluency

Customer service

POS familiarity

Education

Food Handler course

Tools

POS system

Job description

Job Details

Job Location: Calif Chicken Cafe - Pasadena - Pasadena, CA 91105

Job Category: Hospitality

Wage

Starting at $20.50/hour

Department

Hospitality

Reports to

Assistant General Manager

Terms of Employment

Full Time or Part Time

Overall Responsibilities

Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan.

Key Areas of Responsibilities

• Maintain a positive and friendly work environment while adhering and applying the company’s core values
• Deliver exceptional hospitality to our guests
• Take guest orders and handle payments using the POS system
• Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
• Greet guests with moments of humanity upon arrival
• Maintain a clean, sanitized, and properly stocked restaurant
• Strong communication regarding any issues with food quality, equipment, and work environment
• Read and adhere to all company policies and procedures
• Other duties as assigned

Qualifications

• Must be 18 years of age or older
• Must attend and pass California Chicken Café Road to Success class within first month of hire
• 1+ years of previous restaurant experience preferred
• Speak, read, and write English fluently
• Passionate about food and hospitality
• Friendly, upbeat, and cooperative
• Must pass Food Handler course and test in compliance with CA state law requirements
• Must be authorized to work in the United States

Physical Requirements

• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week

Work Conditions

• Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
• Exposure to cleaning chemicals, noise, steam, and smoke.
• Works with hot, cold, and hazardous equipment typical of a restaurant kitchen

Benefits

• Free meal during the working shift
• 50% discount on takeout and catering
• Competitive wages - Earn more when you learn more
• Wage structure includes incremental pay increases at key employment milestones
• Leadership opportunities – We value promoting from within the team
• Flexible schedule
• Referral program
• Medical, Dental and Vision Insurance available for eligible employees
• 401k with company match for eligible employees