Hospitality Specialist - 1

California Chicken Cafe; El Segundo (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Free meal during shift

50% discount on takeout

Competitive wages

Incremental pay increases

Promotions from within

Flexible schedule

Referral program

Medical, Dental and Vision Insurance

401k with company match

Job summary

Calif Chicken Cafe in El Segundo, CA is seeking friendly hospitality staff to greet guests, take orders, and process payments with the POS system. You’ll help deliver food to vehicles in the drive-up area while maintaining a clean and welcoming restaurant environment.

The role requires 18+ years of age, English fluency, and a passion for hospitality. Training includes a Road to Success class and CA Food Handler certification as applicable.

Qualifications

• Must be 18 years of age or older.
• Must attend and pass California Chicken Café Road to Success class within first month of hire.
• 1+ years of previous restaurant experience preferred.
• Speak, read, and write English fluently.
• Passionate about food and hospitality.
• Friendly, upbeat, and cooperative.
• Must pass Food Handler course and test in compliance with CA state law requirements.
• Must be authorized to work in the United States.

Responsibilities

• Maintain a positive and friendly work environment while adhering and applying the company's core values.
• Deliver exceptional hospitality to our guests.
• Take guest orders and handle payments using the POS system.
• Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests' vehicles.
• Greet guests with moments of humanity upon arrival.
• Maintain a clean, sanitized, and properly stocked restaurant.
• Strong communication regarding any issues with food quality, equipment, and work environment.
• Read and adhere to all company policies and procedures.
• Other duties as assigned

Skills

English fluency

Customer service

Friendly demeanor

Education

Food Handler Certification

Tools

POS system

Job description

Job Details

Job Location: Calif Chicken Cafe - El Segundo - EL SEGUNDO, CA 90245

Job Category: Hospitality

Wage

Starting at $20.50/hour

Department

Hospitality

Reports to

Assistant General Manager

Terms of Employment

Full Time or Part Time

Overall Responsibilities

Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan.

Key Areas of Responsibilities

• Maintain a positive and friendly work environment while adhering and applying the company's core values
• Deliver exceptional hospitality to our guests
• Take guest orders and handle payments using the POS system
• Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests' vehicles
• Greet guests with moments of humanity upon arrival
• Maintain a clean, sanitized, and properly stocked restaurant
• Strong communication regarding any issues with food quality, equipment, and work environment
• Read and adhere to all company policies and procedures
• Other duties as assigned

QualificationsQualifications

• Must be 18 years of age or older
• Must attend and pass California Chicken Café Road to Success class within first month of hire
• 1+ years of previous restaurant experience preferred
• Speak, read, and write English fluently
• Passionate about food and hospitality
• Friendly, upbeat, and cooperative
• Must pass Food Handler course and test in compliance with CA state law requirements
• Must be authorized to work in the United States

Physical Requirements

• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week

Work Conditions

• Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
• Exposure to cleaning chemicals, noise, steam, and smoke.
• Works with hot, cold, and hazardous equipment typical of a restaurant kitchen

Benefits

• Free meal during the working shift
• 50% discount on takeout and catering
• Competitive wages - Earn more when you learn more
• Wage structure includes incremental pay increases at key employment milestones
• Leadership opportunities - We value promoting from within the team
• Flexible schedule
• Referral program
• Medical, Dental and Vision Insurance available for eligible employees
• 401k with company match for eligible employees