Professional Hospitality Advisor

Triptasticadventures; Boston (MA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote setting

Flexible schedule

Ongoing training and professional development

Collaborative team culture

Job summary

Triptasticadventures is expanding our team in Boston, MA, and seeks individuals who enjoy assisting clients in a fully remote environment. You will coordinate reservations and related services, ensuring client needs are met effectively.

This role requires strong communication skills, attention to detail, and the ability to work independently. Ideal candidates will have reliable internet and a customer-centric approach, with ongoing training and a flexible schedule offered.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone (computer strongly recommended).

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training and participate in team communications.

Skills

Written and verbal communication

Customer service

Job description

Role Overview

We are expanding our team and are seeking individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for applicants who are organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

What We Offer

• 100% remote setting
• Flexible schedule
• Ongoing training and professional development
• Collaborative team culture

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service skills a plus