Hospitality Server Support: Growth & Guest Experience

Tupelo Honey - Columbus; Columbus (OH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fair Start Wage

Industry-leading employee and family健康

Wellness and Tuition Reimbursements

Accrual of Paid Time Off

Paid Parental Leave

Life, Dental, and Disability benefit

Fast-growth company with advancement

Job summary

Tupelo Honey - Columbus is hiring team members to join our hospitality team and deliver an exceptional guest experience. We foster a warm, welcoming environment and uphold high standards of cleanliness and service across dining areas and common spaces.

We provide opportunities for growth, competitive benefits, and a culture that values community and teamwork, along with a fair start wage and healthcare options for employees and families.

Qualifications

• Previous restaurant experience preferred, but not required.
• Must be 16 years of age or older.
• Be able to communicate and understand the predominant language(s) of our guests.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift and maneuver plates of food and related items up to 40 pounds.

Responsibilities

• Treat all guests as valued.
• Execute all directives from management throughout shift.
• Own the requirement of a clean and efficient dining area, including: bringing food to tables, cleaning tables, assisting servers with guest inquiries and taking/preparing drink orders.
• Create a warm and welcoming gathering environment that is clean and comfortable for our guests, including: clean waiting areas, clean restroom facilities, clean expo stations, clean and well-maintained floors, and clean exterior and patio areas.
• A cultural champion capable of building morale and teamwork, willing to do all tasks as designed by manager on duty.
• Drive standards and works to ensure each shift is efficient and focused on creating the ultimate guest experience.
• Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop. Communicate with other employees while resetting tables in order to keep seating new tables quickly and efficiently.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Deliver food as needed throughout the shift.
• Keep beer, wine, liquor and beverages stocked during and after service.
• Thank guests as they are leaving.

Skills

Customer service

Communication

Stamina

Mobility

Job description

Tupelo Honey - Columbus is hiring team members to join our hospitality team and deliver an exceptional guest experience. We foster a warm, welcoming environment and uphold high standards of cleanliness and service across dining areas and common spaces.

We provide opportunities for growth, competitive benefits, and a culture that values community and teamwork, along with a fair start wage and healthcare options for employees and families.