Hospitality Security Host - Safe & Welcoming Fine-Dining

Toca Madera Las Vegas; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Toca Madera Las Vegas is seeking a Security Host who will maintain a safe, secure, and welcoming environment at our fine dining venue. You will project a visible presence at the front of the venue, monitor guest flow, and address safety concerns with professionalism and hospitality.

This role supports operations by balancing guest experience with safety, coordinating emergency responses, logging incidents, assisting guests and staff, and upholding the brand’s service expectations throughout all

Qualifications

• Must be at least 21 years of age.
• Possess valid state-required security credentials or licenses.
• Excellent verbal and written communication skills.
• Minimum of two years of experience in a role involving direct guest interaction.
• Strong verbal, written, and basic technology skills required.
• Ability to perform general clerical tasks using Microsoft Office and site-specific systems.
• Ability to work both indoors and outdoors and remain on feet for the duration of shifts.
• Demonstrated strong observation and situational awareness with attention to detail throughout each shift.
• Ability to lift and carry up to 50 pounds and push or pull up to 150 pounds.
• Previous experience as a hospitality security guard or officer preferred.
• Experience providing high-end or luxury customer service strongly preferred.
• High school diploma or equivalent required.
• Open availability required seven (7) days per week, including mornings, evenings, and overnight shifts, weekends, and holidays.

Responsibilities

• Perform security, protective, and enforcement duties in a courteous, calm, and professional manner while responding to emergencies, disruptive behavior, and potential threats to guests, staff, and property
• Conduct routine interior and exterior patrols of the restaurant to identify and address safety concerns or undesirable conditions
• Assess situations quickly and make logical decisions while maintaining composure under pressure
• Assist with investigations by evaluating situations, gathering information, interviewing complainants and witnesses, and involving appropriate personnel as needed
• Complete accurate documentation and incident reports in a timely and professional manner
• Maintain order throughout the venue while remaining attentive to the needs of guests, staff, and vendors
• Support safety and security controls for live entertainment, special events, or performance-related activities within the venue
• Coordinate prompt and effective responses to emergency situations, including fire alarms, safety hazards, and threats to life or property, using a calm and rational approach
• Address violations of company policy, local regulations, and unacceptable conduct in a professional and respectful manner
• Offer accurate information and directions to guests, staff, and vendors, including hours of operation and venue policies
• Receive, log, secure, and manage found property, and assist with researching and responding to lost property inquiries
• Escort guests and staff to parking areas or other locations as required to ensure safety

Skills

Age 21+

Security licenses

Verbal & written comms

Guest interaction experience

Tech skills

MS Office

Indoor/outdoor work

Situational awareness

Lifting 50lbs / 150lbs

Hospitality security exp

Luxury customer service

HS diploma

Open availability

Education

High school diploma or equivalent

Job description

Toca Madera Las Vegas is seeking a Security Host who will maintain a safe, secure, and welcoming environment at our fine dining venue. You will project a visible presence at the front of the venue, monitor guest flow, and address safety concerns with professionalism and hospitality.

This role supports operations by balancing guest experience with safety, coordinating emergency responses, logging incidents, assisting guests and staff, and upholding the brand’s service expectations throughout all