Guest Experience & Security Host

SMELLY CAT LLC; Las Vegas (NV); On-site; USD 25,000 - 36,000; Full time

Job summary

Smelly Cat LLC in Las Vegas, NV is seeking a Security Host to provide friendly, engaging, and superior service to guests while maintaining a safe atmosphere. You will enforce standards, monitor crowd flow, and respond to incidents with professionalism.

This role requires 21+ years old, security experience preferred, and valid Alcohol Awareness and Sheriff’s Card, with fluency in English. The position emphasizes guest engagement, safety, and adherence to health and safety guidelines.

Qualifications

• Must be 21 years or older.
• Experience in security or as a security host preferred.
• Excellent customer service and communication skills.
• Able to initiate conversations with guests professionally.
• Must possess a valid Alcohol Awareness Card.
• Must possess a valid Sheriff’s Card issued by the LVMPD Fingerprint Bureau.
• Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift.
• Must be able to communicate fluently in English.

Responsibilities

• Provide superior levels of customer service to all guests.
• Maintain a safe atmosphere for all guests and team members.
• Apply verbal judo concepts in communication with irate or intoxicated guests.
• Report all safety or security incidents to Security Director and General Manager (and Bar Manager on duty at time of incident).
• Forward employee incidents to HR and Director of Security as soon as completed.
• Complete a report for all guest incidents such as injuries or security issues.
• Ensure that guests are of age by properly checking identification.
• Maintain high visibility during shift.
• Enforce FINE Entertainment guest standards of conduct including dress code.
• Protect FINE Entertainment property by maintaining crowd activity.
• Control the flow of guests coming into the venue as well as maintaining the flow of walkways and high traffic areas.
• Maintain the proactive approach to solving any guest’s questions or problems.
• Immediately stop any illegal activity or inappropriate behavior.
• Escort guests from the premises based at management’s discretion.
• Actively market social media and FINE Entertainment smart phone app.
• Must maintain a clean, safe, and organized work environment, following all guidelines established by the Southern Nevada Health District and Building and Fire guidelines.
• Adhere to all Department and Company Policies and Procedures.

Skills

Customer service

Communication

English fluency

Alcohol Awareness

LVMPD Sheriff’s Card

21+ years old

Security experience preferred

Job description

Smelly Cat LLC in Las Vegas, NV is seeking a Security Host to provide friendly, engaging, and superior service to guests while maintaining a safe atmosphere. You will enforce standards, monitor crowd flow, and respond to incidents with professionalism.

This role requires 21+ years old, security experience preferred, and valid Alcohol Awareness and Sheriff’s Card, with fluency in English. The position emphasizes guest engagement, safety, and adherence to health and safety guidelines.