Hospitality Sales & Marketing Coordinator

Sonesta Hotels International Corporation in; Miami Beach (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid vacation & sick time

Hotel discounts

Job summary

Sonesta International Hotels is seeking a Sales & Marketing Coordinator in Miami Beach. You will support day-to-day coordination of sales, marketing, events, and commercial activities to keep the hotel connected and growing.

The role reports to the Director of Sales and Marketing and requires energy, collaboration, and a passion for hospitality. Ideal candidates are organized, creative, and detail-oriented, with experience in hospitality sales, marketing, and customer service.

Qualifications

• Hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.

Responsibilities

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
• Partner with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries and coordinate follow-up communication to support exceptional customer service.

Skills

Hospitality experience

Sales & marketing

Communication

Organization

Teamwork

Multitasking

Presentations

Customer service

Tools

Microsoft Office

CRM systems

Social media platforms

Marketing tools

Job description

Sonesta International Hotels is seeking a Sales & Marketing Coordinator in Miami Beach. You will support day-to-day coordination of sales, marketing, events, and commercial activities to keep the hotel connected and growing.

The role reports to the Director of Sales and Marketing and requires energy, collaboration, and a passion for hospitality. Ideal candidates are organized, creative, and detail-oriented, with experience in hospitality sales, marketing, and customer service.