Hospitality Sales & Catering Coordinator

Highgate Hotels, LP; Atlantic City (NJ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Tuition reimbursement

Job summary

The Sales/Catering Coordinator at Courtyard Atlantic City (Highgate Hotels, LP) will provide clerical and administrative support to the sales and catering team, ensuring smooth operation of the office and attentive guest service.

Based in Atlantic City, NJ, this full-time hourly role requires 3–5 years in a hotel or related field, strong computer skills, and the ability to multitask, prioritize deadlines, and communicate effectively with guests and colleagues.

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• At least 3 to 5 years of progressive experience in a hotel or related field preferred.
• College coursework in related field helpful.
• Computer knowledge/skills required.

Responsibilities

• Answer and respond to telephone calls, emails, and customer inquiries in a timely and professional manner.
• Provide comprehensive administrative support to ensure the smooth and efficient operation of the office.
• Open, organize, and distribute incoming mail and correspondence.
• Prepare, type, format, and distribute departmental correspondence, reports, and meeting minutes.
• Maintain organized and up-to-date filing systems, including correspondence and trace files.
• Maintain adequate inventory of office supplies and coordinate replenishment as needed.
• Stay current with relevant computer programs, office technology, and business software.
• Assist with copying, faxing, mailing, and other general administrative tasks.
• Greet and assist guests, clients, employees, and business partners as needed.
• Assist with the daily operations of the Business Center.
• Prepare Banquet Event Orders (BEOs) based on client requirements, when applicable to Catering operations.
• Coordinate daily sales activities and provide administrative support to the sales team.
• Prepare quotes, proposals, sales presentations, and other customer-facing documentation.
• Process sales orders and ensure accurate and timely entry of customer and order information.
• Maintain accurate customer records, sales activity, and account information within the CRM system.
• Schedule and coordinate meetings, appointments, product demonstrations, and sales calls.
• Follow up with customers and prospects regarding quotes, orders, inquiries, and outstanding requests.
• Coordinate with Operations, Finance, Customer Service, and other departments to resolve customer and sales-related issues.
• Prepare sales reports, forecasts, performance summaries, and other management reports.
• Support sales representatives with account management, customer retention, and follow-up activities.
• Attend meetings, training sessions, and other professional development activities as required by management.

Skills

Communication skills

Multitasking

Customer service

Team collaboration

Flexible hours

Education

High School diploma

College coursework helpful

Tools

CRM system

Computer skills

Job description

The Sales/Catering Coordinator at Courtyard Atlantic City (Highgate Hotels, LP) will provide clerical and administrative support to the sales and catering team, ensuring smooth operation of the office and attentive guest service.

Based in Atlantic City, NJ, this full-time hourly role requires 3–5 years in a hotel or related field, strong computer skills, and the ability to multitask, prioritize deadlines, and communicate effectively with guests and colleagues.