Hospitality Property Operations Leader

Better Talent; Newberg (OR); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Health stipend

Company vehicle

PTO and professional development

Discounts on vacation rentals

Wine tour discounts

Job summary

Better Talent in Newberg, OR seeks an Operations Manager to lead Maintenance, Housekeeping, and Property Care teams. This role blends strategic oversight with hands-on execution to ensure smooth daily operations and growth initiatives.

You will drive scheduling, SOP adherence, and data-driven improvements while coordinating with our PinotCar segment and ensuring top-tier guest and homeowner experiences.

Qualifications

• 3+ years of leadership experience in hospitality, property management, or vacation rental operations.
• Proven track record managing cross-functional teams (maintenance, housekeeping, property care).
• Hands-on knowledge of maintenance fundamentals such as plumbing, electrical, carpentry, and landscaping basics.
• Strong organizational and scheduling skills with experience using property management and task software (Breezeway, Turno, PMS systems, Google Workspace).
• Excellent communication and problem-solving skills; decisive and confident in fast-paced environments.
• Results-driven leader who thrives under pressure, takes initiative, and enjoys solving complex challenges.
• Valid driver’s license and insurable driving record.

Responsibilities

• Supervise and support Housekeeping Manager, Maintenance and Property Care teams in daily operations and projects.
• Lead team meetings, set clear expectations, coach staff, and ensure company standards.
• Manage on-call rotations and act as primary operational leader when senior management is unavailable.
• Oversee scheduling for field and housekeeping teams with Breezeway, Turno, Slack and Google Workspace.
• Ensure SOPs and checklists are followed and refined; monitor metrics and provide data-driven recommendations.
• Direct maintenance operations, including inspections, preventative care, and vendor coordination.
• Oversee seasonal readiness, vehicle maintenance, hot tub care, and minor landscaping.
• Contribute to long-term growth plans and potential new service departments like Landscaping.
• Support brand growth through community outreach and industry engagement.

Skills

Leadership

Cross-functional teams

Scheduling

Communication

Problem solving

Driver's license

Tools

Breezeway

Turno

PMS systems

Google Workspace

Job description

Better Talent in Newberg, OR seeks an Operations Manager to lead Maintenance, Housekeeping, and Property Care teams. This role blends strategic oversight with hands-on execution to ensure smooth daily operations and growth initiatives.

You will drive scheduling, SOP adherence, and data-driven improvements while coordinating with our PinotCar segment and ensuring top-tier guest and homeowner experiences.