Hospitality & Operations Manager

Paycom; Phoenix (AZ); On-site; USD 65,000 - 75,000; Full time

Job summary

Premium Parking is seeking a Hospitality Manager in Phoenix, AZ to oversee daily operations at assigned locations and ensure an exceptional guest and client experience. This role is responsible for financial performance, service quality, operational execution, and team development.

The Hospitality Manager builds strong client partnerships, leads associates with clarity and consistency, and upholds Premium Parking’s service philosophy: People Deserve Great Places.

Qualifications

• College Degree and/or relevant experience.
• Valid Driver’s License required.
• Ability to drive and operate a standard and automatic transmission vehicle.
• Good communication skills.
• Professional appearance.
• Experience in parking, hospitality or service management preferred.

Responsibilities

• Oversee daily operations for assigned hospitality locations and ensure an exceptional guest and client experience.
• Lead associates with clarity and consistency to meet operational standards.
• Develop staffing and scheduling to match needs and conduct reviews as required.
• Maintain strong client relationships and act as primary contact for clients.

Skills

Communication skills

Valid Driver's License

Professional appearance

Education

College Degree

Tools

Microsoft Excel

Outlook

Word

PowerPoint

Job description

Premium Parking is seeking a Hospitality Manager in Phoenix, AZ to oversee daily operations at assigned locations and ensure an exceptional guest and client experience. This role is responsible for financial performance, service quality, operational execution, and team development.

The Hospitality Manager builds strong client partnerships, leads associates with clarity and consistency, and upholds Premium Parking’s service philosophy: People Deserve Great Places.