Hospitality & Operations Leader (Weekend Availability)

Heine Brothers' Coffee, Inc.; Louisville (KY); On-site; USD 38,000 - 54,000; Full time

Job summary

Heine Brothers' Coffee, Inc. seeks an Assistant Manager to lead and influence store operations, uphold core values, and foster a positive work environment.

The role supports the General Manager, handling on-shift leadership, problem-solving, inventory, and preventative maintenance while ensuring brand consistency. This full-time position requires a minimum of 30 hours per week with Saturday and Sunday availability, regular coaching, and a focus on hospitality and guest experience.

Qualifications

• Proven leadership and people-management abilities.
• Strong customer service orientation and guest experience focus.
• Excellent verbal and written communication skills.

Responsibilities

• Lead on-shift operations and problem-solving to maintain smooth store performance.
• Assist with product ordering, inventory management, and store logs with accuracy.
• Support the General Manager operationally and culturally.
• Uphold Heine Brothers Core Values and provide a positive work environment.
• Drive hospitality standards and ensure brand consistency across the store.
• Conduct routine store walks and preventative maintenance to optimize efficiency.
• Prepare and maintain clear daily/weekly operating checklists and reports.

Skills

Leadership

Customer service

Communication

Job description

Heine Brothers' Coffee, Inc. seeks an Assistant Manager to lead and influence store operations, uphold core values, and foster a positive work environment.

The role supports the General Manager, handling on-shift leadership, problem-solving, inventory, and preventative maintenance while ensuring brand consistency. This full-time position requires a minimum of 30 hours per week with Saturday and Sunday availability, regular coaching, and a focus on hospitality and guest experience.