Assistant Manager - Hospitality & Store Ops Leader

Outer Loop; Louisville (KY); On-site; USD 40,000 - 50,000; Full time

Job summary

Heine Brothers in Louisville is seeking an Assistant Manager who leads with energy and hospitality, supporting the General Manager and shaping daily store operations. You will model customer service, coach teammates, and solve problems during busy shifts.

You will oversee ordering, inventory, preventative maintenance, and maintain brand standards. This role requires a minimum of 30 hours per week, including weekends, with a focus on consistent leadership and a positive work environment.

Qualifications

• Requires ability to lead shifts and drive operational excellence.
• Minimum 30 hours per week with weekend availability.”

Responsibilities

• Lead the floor and coach the team to deliver outstanding guest experiences.
• Maintain and review barista sheets, sidework checklists, and store logs.
• Conduct daily store walks and weekly preventative maintenance.
• Place timely store orders and manage inventory.
• Drive change and growth during promotions, launches, and new products.
• Perform full inventory counts and ensure cost control.
• Foster clear communication and teamwork across shifts.

Skills

Leadership

Problem-solving

Guest service

Communication

Team coaching

Hospitality

Job description

Heine Brothers in Louisville is seeking an Assistant Manager who leads with energy and hospitality, supporting the General Manager and shaping daily store operations. You will model customer service, coach teammates, and solve problems during busy shifts.

You will oversee ordering, inventory, preventative maintenance, and maintain brand standards. This role requires a minimum of 30 hours per week, including weekends, with a focus on consistent leadership and a positive work environment.