Assistant Manager — Hospitality & Store Operations Lead

Clifton; Clifton (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Heine Brothers in Clifton, KY is seeking an Assistant Manager to lead and influence store operations with energy, hospitality, and customer focus. The ASM reports to the General Manager and supports daily operations on the floor, while fostering a healthy work environment.

This role requires weekend availability and a minimum of 30 hours per week; you will oversee shifts, inventory, and preventative maintenance, coach staff, and ensure brand standards across service and store upkeep.

Qualifications

• Leadership and influence to inspire excellence in store operations.
• Ability to coach and lead on-shift teams and problem-solve under pressure.
• Strong guest service mindset and focus on hospitality.
• Experience with inventory, ordering, and preventative maintenance.

Responsibilities

• Run tight shifts that are efficient and fun.
• Set the bar for outstanding guest service and experience.
• Ensure every product meets our standards.
• Maintain inviting store environment with brand consistency.
• Keep operations running smoothly with accurate orders and inventory management.

Skills

Leadership

Team coaching

Guest service

Inventory management

Problem-solving

Store operations

Job description

Heine Brothers in Clifton, KY is seeking an Assistant Manager to lead and influence store operations with energy, hospitality, and customer focus. The ASM reports to the General Manager and supports daily operations on the floor, while fostering a healthy work environment.

This role requires weekend availability and a minimum of 30 hours per week; you will oversee shifts, inventory, and preventative maintenance, coach staff, and ensure brand standards across service and store upkeep.