Coffee Shop Assistant Manager — Team Leader & Operations

ZenApply Software; Clinton (UT); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role balances guest service on the floor with management support behind the scenes to foster a positive culture and proactive problem solving.

The position requires strong people skills, initiative, and the ability to manage multiple responsibilities while helping plan events and promotions in-store.

Qualifications

• Prior retail or customer service experience required; leadership strongly preferred.
• Fluent English required due to guest-facing role.
• Strong communication, organization, and problem-solving skills.
• High School Diploma or equivalent required.

Responsabilités

• Manage cash handling, deposits, and prioritization of daily tasks.
• Serve as a professional and positive representative of Beans & Brews Coffee House at all time.
• Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures.
• Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalates.
• Help maintain high team morale by encouraging, supporting, and positively engaging with staff.
• Assist with additional tasks and projects delegated by upper management to support overall business needs.
• Contribute ideas and assist with planning community events and in-store promotions.
• Have a positive, friendly, and confident personality.
• Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements.

Connaissances

Leadership experience

Customer service

Communication

Problem-solving

Initiative

Multitasking

Guest service

Team building

Formation

High School Diploma or equivalent

Description du poste

Beans & Brews Coffee House is seeking a full-time Assistant Manager to support daily operations, staff leadership, and community engagement. This role balances guest service on the floor with management support behind the scenes to foster a positive culture and proactive problem solving.

The position requires strong people skills, initiative, and the ability to manage multiple responsibilities while helping plan events and promotions in-store.