Hospitality Operations Leader - Guest Experience

Urban Air Adventure Parks; Dix Hills (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Urban Air Adventure Parks is seeking an Assistant General Manager for its location in Dix Hills, NY. This role involves motivating team members, overseeing operations, and ensuring exceptional customer service. Ideal candidates will have over 3 years of management experience in hospitality.

The Assistant General Manager will lead a team, develop training programs, and maintain operational standards. A passion for creating an engaging environment and ability to work flexible hours are essential.

Qualifications

• 3+ years’ supervisory or management experience required.
• Must have experience in hospitality (Theme Parks, Hotels, Restaurants, etc.).
• Ability to enthusiastically interact with others.

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring and staff training programs.
• Responsible for all aspects of the operation including attractions and property inspections.

Skills

Team leadership

Customer service excellence

Staff training and development

Strong communication skills

Adaptability and flexibility

Job description

Urban Air Adventure Parks is seeking an Assistant General Manager for its location in Dix Hills, NY. This role involves motivating team members, overseeing operations, and ensuring exceptional customer service. Ideal candidates will have over 3 years of management experience in hospitality.

The Assistant General Manager will lead a team, develop training programs, and maintain operational standards. A passion for creating an engaging environment and ability to work flexible hours are essential.