Hospitality & Operations Leader – F&B, Bowling & Events

Lucky Strike Entertainment Corporation; Raleigh (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Perks! Bowling, Boomer's, and Waterpar

Job summary

Lucky Strike Entertainment Corporation is hiring a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across every shift. You will flex into roles as needed and build a team that delivers outstanding hospitality and strong guest experiences.

You will drive revenue through service excellence, recruit and coach hourly staff, manage labor and costs, and ensure operational readiness during high-volume shifts.

Qualifications

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Skills

Leadership

Sales driven

Staff training

Guest experience focus

Financial acumen

Physical stamina

Flexible schedule

Job description

Lucky Strike Entertainment Corporation is hiring a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across every shift. You will flex into roles as needed and build a team that delivers outstanding hospitality and strong guest experiences.

You will drive revenue through service excellence, recruit and coach hourly staff, manage labor and costs, and ensure operational readiness during high-volume shifts.