Park Lead: Elevate Guest Fun & Team Culture

Urban Air; Greensboro (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A premier indoor adventure park in Greensboro seeks a Park Lead who will manage daily operations and promote a strong team culture. Responsibilities include opening and closing the park, overseeing staff, and ensuring safety and maintenance of equipment. Ideal candidates should have a high school diploma, supervisory experience, and excellent communication skills. The role may require working evenings and weekends. This position offers a competitive environment in a fun and dynamic workplace.

Qualifications

• High School Diploma required; some college education preferred.
• Prior experience in a supervisor-level role is necessary.
• Proven conflict management skills in a customer service environment.

Responsibilities

• Open and close the park on specified weekdays and weekends.
• Promote team culture among employees and customers.
• Monitor on-site staff to ensure smooth operations.
• Ensure proper maintenance and inventory of the park's equipment.
• Promote safety for both employees and customers.

Skills

Customer service skills

Conflict management skills

Communication skills

Education

High School Diploma

Some College preferred

Job description

JOB SUMMARY
We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace.

Our Management Team is trained to learn every nuance of the business, so whether you’re creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we’ll provide you with the tools and knowledge necessary to ensure the success of your store!

RESPONSIBILITIES

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on-site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

SKILLS AND QUALIFICATIONS

• High School Diploma, some College preferred
• Prior experience in a supervisor-level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

PARK LEAD JOB SUMMARY
We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace. Our Management Team is trained to learn every nuance of the business, so whether you’re creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we’ll provide you with the tools and knowledge necessary to ensure the success of your store!
RESPONSIBILITIES

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on-site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

SKILLS AND QUALIFICATIONS

• High School Diploma, some College preferred
• Prior experience in a supervisor-level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Greensboro is an equal opportunity employer.