Operations Supervisor - Flexible Schedules & Guest Experience

Andretti Indoor Karting & Games; Durham (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Top Pay

Flexible Schedules

Medical, Dental and Vision Coverage

$1200 HSA available

Vacation and Sick time

Job summary

Andretti Indoor Karting & Games in North Carolina is seeking an Operations Supervisor to lead daily operations, supervise hourly staff, and coordinate staffing, training, safety, and guest relations across our high-energy venue.

You will partner with the Operations Manager to ensure service standards, manage costs, and drive a memorable guest experience while supporting recruitment and staff morale in a fast-paced family entertainment environment.

Qualifications

• Guest service and leadership experience preferred.
• A Drug Test and Background Check is required prior to employment.
• Ability to lift up to 50 lbs and willingness to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
• Accountable to maximize daily sales and effectively manage costs, labor and cash control.
• Maintain opening, running and closing duties for department.
• Manage organization and cleanliness of departmental areas.
• Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests.

Skills

Guest service

Leadership

Staff management

Communication

Job description

Andretti Indoor Karting & Games in North Carolina is seeking an Operations Supervisor to lead daily operations, supervise hourly staff, and coordinate staffing, training, safety, and guest relations across our high-energy venue.

You will partner with the Operations Manager to ensure service standards, manage costs, and drive a memorable guest experience while supporting recruitment and staff morale in a fast-paced family entertainment environment.