Shift Supervisor - Lead Guest Experience & Team Performance

McDonald's; Greensboro (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid time off

Tuition reimbursement

Advancement opportunities

401k plan

Employee discounts

Medical benefits

Job summary

McDonald's Greensboro is seeking a dedicated Shift Manager to oversee daily operations, lead crew scheduling, and ensure a welcoming guest experience. You'll partner with restaurant leadership to drive smooth service, maintain food safety standards, and supervise team members in a fast-paced environment.

This role rewards leadership, teamwork, and a passion for service, offering opportunities for training, advancement, and competitive pay with benefits.

Qualifications

• Experience in leading teams and managing crew schedules.
• Strong focus on guest service and supporting team members.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Leadership

Customer service

Team supervision

Communication

Job description

McDonald's Greensboro is seeking a dedicated Shift Manager to oversee daily operations, lead crew scheduling, and ensure a welcoming guest experience. You'll partner with restaurant leadership to drive smooth service, maintain food safety standards, and supervise team members in a fast-paced environment.

This role rewards leadership, teamwork, and a passion for service, offering opportunities for training, advancement, and competitive pay with benefits.