Hospitality Operations Lead - Shift & Guest Experience

Zaza Cuban Comfort; Winter Park (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Zaza Cuban Comfort in Winter Park, Florida, is seeking a skilled Shift Leader or Supervisor to oversee operational excellence and provide outstanding service to our guests. The ideal candidate will have previous experience in the hospitality or restaurant industry and demonstrate strong leadership skills.

This role requires managing opening and closing shifts, ensuring high standards of food quality, and training team members. A flexible schedule including weekends and holidays is necessary for this fast-paced environment.

Qualifications

• Previous experience as a Shift Leader, Supervisor, or Assistant Manager in the hospitality or restaurant industry.
• Strong leadership skills with the ability to coach, motivate, and develop team members.
• Flexible availability, including weekends and holidays.

Responsibilities

• Managing opening and closing shifts.
• Handling cash management, deposits, and daily reporting.
• Maintaining high standards of food quality and cleanliness.

Skills

Leadership skills

Customer service

Communication skills

Problem-solving skills

Job description

Zaza Cuban Comfort in Winter Park, Florida, is seeking a skilled Shift Leader or Supervisor to oversee operational excellence and provide outstanding service to our guests. The ideal candidate will have previous experience in the hospitality or restaurant industry and demonstrate strong leadership skills.

This role requires managing opening and closing shifts, ensuring high standards of food quality, and training team members. A flexible schedule including weekends and holidays is necessary for this fast-paced environment.