Hospitality Operations Lead - Shift & Guest Experience

Zaza Cuban Comfort Food; Winter Park (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Zaza Cuban Comfort Food in Winter Park, Florida, is looking for a dedicated Shift Leader. You will be responsible for managing daily operations, training and developing team members, and ensuring outstanding customer service.

The ideal candidate has prior experience in hospitality or restaurant management, and exhibits strong leadership abilities. Your role includes managing shifts and maintaining high standards of cleanliness and food quality while working in a fast-paced environment.

Qualifications

• Previous experience as a Shift Leader, Supervisor, or Assistant Manager in the hospitality or restaurant industry.
• Strong leadership skills with the ability to coach, motivate, and develop team members.
• Experience managing opening and closing shifts.

Responsibilities

• Knowledge of inventory management, ordering, and product rotation.
• Maintain high standards of food quality, cleanliness, and operational excellence.
• Handle cash management, deposits, and daily reporting.

Skills

Leadership skills

Customer service skills

Problem-solving skills

Communication skills

Job description

Zaza Cuban Comfort Food in Winter Park, Florida, is looking for a dedicated Shift Leader. You will be responsible for managing daily operations, training and developing team members, and ensuring outstanding customer service.

The ideal candidate has prior experience in hospitality or restaurant management, and exhibits strong leadership abilities. Your role includes managing shifts and maintaining high standards of cleanliness and food quality while working in a fast-paced environment.