Hospitality Operations Lead — Guest Experience

Hangout Hospitality Group; Myrtle Beach (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and performance incentives

Health, dental, and vision benefits

Energetic, team-oriented culture

Job summary

Hangout Hospitality Group in Myrtle Beach is seeking an experienced Operations Manager to lead their management team. This role focuses on increasing guest satisfaction through operational excellence, developing business strategies, and engaging with the community.

The ideal candidate will have over 5 years of experience in hospitality leadership, proven team-building skills, and a passion for creating memorable experiences. The position offers competitive salary and benefits.

Qualifications

• 5+ years of senior operations leadership experience in hospitality or high-volume venues.
• Proven ability to build and lead high-performing teams focused on guest satisfaction.
• Strong background in event programming, business development, and community engagement.

Responsibilities

• Supervise and lead the General Manager and management team.
• Develop partnerships and business opportunities in the local market.
• Lead planning and execution of special events to enhance guest experience.

Skills

Senior operations leadership

Team building

Event programming

Community engagement

Strategic thinking

Communication

Job description

Hangout Hospitality Group in Myrtle Beach is seeking an experienced Operations Manager to lead their management team. This role focuses on increasing guest satisfaction through operational excellence, developing business strategies, and engaging with the community.

The ideal candidate will have over 5 years of experience in hospitality leadership, proven team-building skills, and a passion for creating memorable experiences. The position offers competitive salary and benefits.