Guest Experience Specialist

Hangout Hospitality Group; Myrtle Beach (SC); On-site; USD 27,552 - 34,440; Part time

Job summary

Join Hangout Hospitality Group as a Guest Experience Specialist in Myrtle Beach, SC. In this role, you'll be the face of the restaurant, creating unforgettable guest experiences. You will engage with guests, assist with seating and issues, and help ensure smooth operations during busy hours.

Looking for enthusiastic individuals with a passion for hospitality, excellent communication skills, and the ability to work night shifts and weekends. Previous hospitality experience is a plus, and applicants must be 18+ and authorized to work in the U.S.

Qualifications

• Previous hospitality or guest service experience is a plus.
• Must be 18+ and authorized to work in the U.S.

Responsibilities

• Welcome and engage guests with warmth and enthusiasm.
• Act as a floor ambassador for guest navigation and issues.
• Support the team to ensure smooth operation during busy hours.
• Anticipate guest needs and provide personalized service.
• Maintain a clean and inviting environment for guests.

Skills

Communication skills

Team-oriented mindset

Ability to stay calm under pressure

Passion for hospitality

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Experience Specialist

Myrtle Beach, SC, US

Job Title: Customer Care Team

Location: Hangout-MB restaurant

Position Type: Part-Time or Full-Time (Seasonal)

Pay Rate: $20–$25 per hour

Shift: Primarily Evening/Night Shifts

About the Role:

We’re searching for energetic, guest-obsessed Customer Care Team to join our beachfront team. In this role, you’ll be the face of our restaurant—greeting, engaging, and creating exceptional experiences for every guest who walks through our doors. If you live and breathe hospitality, thrive in fast-paced environments, and know how to turn moments into memories, we want to meet you.

What You’ll Do:

• Welcome and engage guests with warmth, enthusiasm, and a smile
• Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally
• Support the host, server, and management teams to ensure smooth flow during peak hours
• Be proactive in anticipating guest needs and offering personalized service
• Keep high-energy vibes and a clean, guest-ready environment at all times
• Assist with line control, special requests, and large party coordination
• Promote the brand and overall experience in every interaction

What We’re Looking For:

• Passion for hospitality and delivering unforgettable guest experiences
• Excellent communication and people skills
• Ability to stay calm and upbeat under pressure
• Team-oriented mindset and positive attitude
• Reliable, flexible, and available to work night shifts and weekends
• Previous hospitality or guest service experience is a plus
• Must be 18+ and authorized to work in the U.S.

Join us for a fun, high-energy season at one of the busiest spots on the beach. Whether you’re part-time or full-time, your attitude and enthusiasm are what make the difference.