Hospitality & Operations Lead - Corporate Dining

Sifted; South San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) program

Unlimited paid time off

Company holidays

Cell phone reimbursement

Free lunch

Bonus opportunities

Job summary

Sifted is seeking an Assistant Account Manager - Hospitality & Operations to support our on-site food and hospitality program at Stripe Oyster Point. The role acts as the operational partner to the Account Manager, ensuring hospitality, service, and administrative standards are consistently executed daily.

On the floor, you will observe service, coach the team, anticipate guest needs, and identify opportunities to improve the eater experience, while owning key administrative tasks and reporting

Qualifications

• Has 2+ years of experience in hospitality, food service, workplace dining, restaurants, hotels, or a comparable customer-facing environment.
• Has prior lead, supervisor, assistant manager, or team-lead experience; experience coaching service employees is strongly preferred.
• Is hospitality-minded, operationally minded, and capable of thriving in a fast-paced environment.

Responsibilities

• Hospitality + Service Leadership: maintain a visible leadership presence and ensure a welcoming experience for Stripe employees and guests.
• Account Management + Administrative Support: serve as the primary operational support and keep accurate service records and documentation.
• People Management: provide direction, coaching, onboarding, and staffing coordination with the Account Manager.
• Quality + Safety + Site Operations: reinforce food safety standards, allergen info, and complete incident documentation.

Skills

Hospitality leadership

Front-of-house supervision

Guest service coaching

Job description

Sifted is seeking an Assistant Account Manager - Hospitality & Operations to support our on-site food and hospitality program at Stripe Oyster Point. The role acts as the operational partner to the Account Manager, ensuring hospitality, service, and administrative standards are consistently executed daily.

On the floor, you will observe service, coach the team, anticipate guest needs, and identify opportunities to improve the eater experience, while owning key administrative tasks and reporting