Onsite Dining: Hospitality & Operations Lead

Rippling; South San Francisco (CA); Presencial; USD 75.000 - 85.000; Tempo integral

Benefícios oferecidos por esta vaga

Company-sponsored health insurance (HD

Vision + dental opt-in

401(k) program after six months

Unlimited PTO; holidays; winter break

Monthly cell phone reimbursement

Free lunch during service

Resumo da vaga

Sifted is seeking an Assistant Account Manager for hospitality and operations to support the on-site dining program at Stripe Oyster Point. You will lead service, coach the team, and ensure safety and quality standards are met across all shifts.

Responsibilities include floor leadership, client communications, and administrative tasks like logs, surveys, and inventory. This role requires strong hospitality instincts and operations acumen in a fast-paced corporate cafe setting.

Qualificações

• Has 2+ years of experience in hospitality, food service, workplace dining, restaurants, hotels, or a comparable customer-facing environment.
• Has prior lead, supervisor, assistant manager, or team-lead experience; coaching service employees is strongly preferred.
• Hospitable mindset with attention to detail and guest experience; organized and administratively strong.

Responsabilidades

• Lead hospitality and service during daily meal service, ensuring a welcoming, attentive, and polished experience for Stripe employees and guests.
• Conduct pre-service walkthroughs to verify cleanliness, food presentation, allergen information, and service readiness.
• Coordinate replenishment, presentation, service timing, and action when standards are not met; communicate issues to the Account Manager.
• Provide day-to-day direction, coaching, and accountability to hosts and front-of-house team members.
• Maintain organized SOPs, checklists, calendars, and service documentation; support inventory and ordering.

Conhecimentos

Hospitality leadership

Front-of-house supervision

Coaching staff

Operations mindset

People management

Google Workspace

Slack

Spreadsheets

Ferramentas

Google Workspace

Slack

Spreadsheets

Descrição da vaga

Sifted is seeking an Assistant Account Manager for hospitality and operations to support the on-site dining program at Stripe Oyster Point. You will lead service, coach the team, and ensure safety and quality standards are met across all shifts.

Responsibilities include floor leadership, client communications, and administrative tasks like logs, surveys, and inventory. This role requires strong hospitality instincts and operations acumen in a fast-paced corporate cafe setting.