Hospitality & Office Services Specialist

RRD; Chicago (IL); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Parental leave

Tuition assistance

Employer discounts

Zusammenfassung

RRD is seeking a Workflow Coordinator for Office Services in Chicago. The role focuses on coordinating reprographics and mail workflow, ensuring high-quality service, and supporting related back-office tasks. Typical schedule is Monday–Friday, 7:30am–4:30pm.

The candidate will handle intake, hospitality, facilities, AV, and reception activities, while maintaining client relationships and adhering to SOPs. Must lift up to 50 lbs.

Qualifikationen

• High school diploma or equivalent.
• At least three years’ experience in office services preferably in a legal, banking or large corporate environment.
• Experience directing workflow to meet deadlines in fast-paced settings.
• Intermediate Microsoft Office skills.
• Familiar with mail, reprographics, or other administrative support services.
• Excellent verbal and written communication skills.

Aufgaben

• Coordinate workflow within the team, prioritizing jobs and delegating duties.
• Assist the team in completing large or complex jobs.
• Ensure the team provides outstanding service and builds client relationships.
• Elevate any operational problems to leadership.
• Produce required reports on schedule.
• Provide job intake services as prescribed by manager.
• Read, interpret and understand all requests and communicate with clients.
• Maintain logs and reporting documentation.
• Train new employees on policies and procedures.
• Load copiers with paper and toner.
• Additional duties may include setting up conference rooms with AV equipment and mail services.

Kenntnisse

Customer service

Communication skills

Problem-solving

Attention to detail

Team player

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Reprographics equipment

Office hardware/software

Jobbeschreibung

RRD is seeking a Workflow Coordinator for Office Services in Chicago. The role focuses on coordinating reprographics and mail workflow, ensuring high-quality service, and supporting related back-office tasks. Typical schedule is Monday–Friday, 7:30am–4:30pm.

The candidate will handle intake, hospitality, facilities, AV, and reception activities, while maintaining client relationships and adhering to SOPs. Must lift up to 50 lbs.