Hospitality Manager

Embark Recruiting Solutions; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Embark Recruiting Solutions partners with a Columbus, OH hospitality group to fill a General Manager – Restaurant / Hospitality role. The GM will oversee high‑volume restaurant operations, ensure top-tier service, manage staff and drive profitability in a fast-paced environment.

Responsibilities include optimizing daily operations, inventory and cost controls, enforcing health and safety standards, recruiting and developing team members, and collaborating with marketing to attract guests and

Qualifications

• 3+ years managerial experience in high-volume food & beverage settings.
• Strong leadership, communication and interpersonal skills.
• Experience with inventory and staff management systems.

Responsibilities

• Oversee daily operations of the restaurants, ensuring smooth service and high standards.
• Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
• Ensure compliance with health, safety, and licensing regulations.
• Recruit, train, and develop team members to deliver exceptional customer experiences.
• Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.
• Maintain a strong focus on customer satisfaction and prompt handling of feedback.

Skills

Leadership

Communication

Inventory management

Staff management

Job description

Title: General Manager – Restaurant / Hospitality

Location: Columbus, OH

Duration: Direct Hire / Full Time

Our client, a leading hospitality company in Columbus OH, has immediate needs for experienced and dynamic Managers, to oversee their high-volume restaurants. Responsibilities include: Ensuring efficient operations, providing excellent customer service, managing staff, and driving profitability.

Key Responsibilities:

Operations Management:

• Oversee daily operations of the restaurants, ensuring smooth service and high standards.
• Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
• Ensure compliance with health, safety, and licensing regulations.
• Recruit, train, and develop team members to deliver exceptional customer experiences.
• Foster a positive work environment that encourages collaboration and keeps staff motivated.
• Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.

Customer Service

• Maintain a strong focus on customer satisfaction, addressing complaints and feedback promptly.
• Create a welcoming atmosphere that encourages repeat business.
• Develop promotional events and activities that enhance the customer experience.

Marketing and Promotion:

• Develop and implement marketing strategies to attract new customers and increase brand loyalty.
• Collaborate with marketing teams to promote events, specials, and community engagement initiatives.

Qualifications:

• 3+ years of experience in a managerial role within the food and beverage industry, with a focus on high-volume venues.
• Strong leadership, communication, and interpersonal skills.
• Experience with inventory and staff management systems.