Hospitality Leader — Drive Guest Experience & Growth

04 Chipotle Services, LLC; East Mansfield (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Quarterly bonus

People development bonuses

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead restaurant operations with a guest-first focus. You will hire and develop teams, manage scheduling, and drive performance across sales, guests, and profitability in a fast-paced setting.

You’ll oversee staffing, training, and compliance while delivering an exceptional guest experience. This role requires strong leadership and a track record in restaurant management, with opportunities for growth and development within the Chipotle

Qualifications

• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting and recruiting.
• A Guest Obsessed passion for hospitality.
• Friendly and enthusiastic attitude.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and positive guest obsessed experience
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
• Direct our team members to deliver accurate and on-time digital orders
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
• Ensure the dining room remains clean and the restaurant is always guest-ready
• Uphold food safety, operational, and compliance standards
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Skills

Guest obsession

Hospitality

People development

Leadership

Recruiting

Job description

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead restaurant operations with a guest-first focus. You will hire and develop teams, manage scheduling, and drive performance across sales, guests, and profitability in a fast-paced setting.

You’ll oversee staffing, training, and compliance while delivering an exceptional guest experience. This role requires strong leadership and a track record in restaurant management, with opportunities for growth and development within the Chipotle